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  CONTACT US
Please take the time to read our FAQs. Click on questions to have answers displayed. Scroll down to contact us.
Q.

Where is REI based? Is it independently owned?

A.
REI is an Offshore Company in Jebel Ali Free Zone in Dubai, United Arab Emirates. REI is independently owned.
Q. Why should I post my property on REI?
A. REI provides a network of 700 domain names and expands your properties’ viewings to the whole world. You are accessing your local market and worldwide markets as well.
Q. What is this free 6 months launching offer?
A.

Everyone can post properties on REI for Free during the first 6 months (15 July 2008 – 15 January 2009) with no obligation to continue.

Q. How much money would I have to pay after the six months trial period?
A.

Please check our rates by accessing the Agents & Builders’ webpage or the Private Sellers’ webpage.

Q. Who can post properties on REI? How can I register?
A. Everyone can list properties on REI. Register for free now, go to either: Agents & Builders or Private Seller.
Q. How many properties can I post?
A. All users can post as many properties as they want.
Q. How many pictures am I allowed to upload?
A. You can upload as many pictures as you want.
Q. Can I sell a property in a different country than the one I reside in?
A. Yes, you can! And it is free of charge. Every property is listed in its country of origin even if you are located on the opposite side of the planet.
Q. Are there any differences in posting residential and commercial properties?
A.

There are no differences and limitations.

Q. How can REI be a website solution for me as a real estate agent?
A.

REI is the one solution to agents and builders, and the challenges they face online. It is a wholesome solution. Beyond worldwide exposure provided for the first time in online real estate, REI offers you an Inbox where you can receive emails that are saved for management. You can print your properties as window displays, email them, and fax them to your clients. You are free to edit and delete your properties.

Q.

As an agent, how can I promote myself and provide visibility for my company and properties?

A. You can promote and provide visibility for your company and properties by buying points. You will be able to raise your company and properties above others and come as first in our search engines.
Q. As a private seller how can I promote my property?
A. You can promote your property and provide visibility for it by buying points. You will be able to raise your property above others.
Q. Are Points for free as well during the first free six months of posting?
A. Points are not for free during the free six months period. They are available for purchase starting from our launch date (15 July, 2008). Please check Products and Rates.
Q. I have forgotten my password, what do I do?
A. Go to Agents & Builders or Private Sellers Sign In > enter your email (Username) > click on ‘I forgot my Password; please send to me by email. Thank you.’
Q.

How can I add a new contact person in the company?

A. Sign In to your account > Add Team Member.
Q. I would like to inform or send all my properties to my clients or friends. What should I do?
A.

Sign in to Your Account > View/Edit Properties > click on Send Properties.

Q. Some properties are listed more than once by different agents. Why so?
A. This means that the seller is collaborating with two or more agents. If you happen to be one of those agents then you can raise your listing above others by buying points to your property.
Q. How would I know if a buyer is interested?
A. Buyers will contact you directly. You will receive a message in your inbox. REI does not intervene in the process and does not receive financial gain.
Q. If my property is Sold or Leased, what should I do?
A.

Sign in to Your Account > View/Edit Properties > Press ‘Edit’ your property > click ‘Sold’.

Your property will be sent to View Sold Items or View Leased Items.

Q. If I sell my property before the end of my paid posting period, does REI refund my money?
A.

Any financial transaction between REI and subscribers is non-refundable with the exception of REI terminating your subscription or advertising. See Terms and Conditions.

Q. How do I start looking for a property? Do I have to pay for searching?
A. Buyers can browse free of charge. Go to a country’s link of your choice and start your search by selecting your required criteria. We also offer a unique way to search for properties by keywords.
Q. Can I calculate a mortgage? Can I convert from one currency to another?
A. REI provides you with Converters including mortgage calculator and currency converter.
Q. How can I check the latest properties uploaded?
A. Whenever you conduct a Search, go to Sorting and select Latest Listings.
Q. How can I search for an Agent on REI?
A.